Sometimes you'll receive a text message from Hopper - don't worry! This may be to verify your account after signing up, to notify you about any schedule changes to your itinerary by the airline or to introduce our new app features and special offers. Our Account Security team may also send you a text message, requesting documentation to verify the cardholder after making a purchase.

Here are some of the text messages that Hopper might send you:

  • "Hopper: Your itinerary has been modified by the airline. We've sent out an email to the address associated with your Hopper account so please check your inbox for details!"
  • "Hopper: We need additional information to confirm the identity of the cardholder and complete your Hopper booking."
  • "Hey there! 👋 Trevor from Hopper here 🐰 - Out of curiosity, did you know you purchased a Basic Economy ticket for your trip?"

Good to know

  • Schedule change and account-related texts are only to let you know about an important email we've sent you, so please be sure to reply to us via email.
  • If you receive a text about Hopper's current offers and campaigns, feel free to reply via text!

You may also be interested in

Why is my booking pending?

Payment and Cardholder Verification

Airline Schedule Changes

Is booking with Hopper safe?

Did this answer your question?