Looking to add insurance? Don’t stress - get covered. Hopper offers travel insurance through AON on bookings originating from the U.S.A! Ease the stress of travel by protecting yourself from some of the following frustrating situations when covered:

  • Your trip is cancelled or cut short out of your control
  • You have unexpected medical costs
  • Your flight is delayed by more than 6 hours
  • Your baggage gets lost in transit


Do I need travel insurance?

We always recommend adding travel insurance to your booking. Unfortunately, it’s impossible to predict whether or not something unfortunate will come up that impacts your travel plans. Travel insurance helps alleviate some of those concerns. If you are traveling abroad, having medical protection is very important as many health insurance providers do not cover expenses outside of the U.S. Many countries now even require that you have medical coverage before entering the country.

Is Hopper a travel insurance provider?

No, Hopper is not a licensed insurance provider. We offer travel insurance through AON, a licensed insurance provider.

What is travel insurance?

Travel insurance protects individuals from unforeseen issues that may come up before or during a trip such as medical expenses incurred for covered accidents or illness, trip delay expenses, and baggage loss. 

How do I file a travel insurance claim?

You can easily file a claim through AON’s online portal - it takes less than 10 minutes! Before you start, be sure to take a look at what you need and gather all necessary documentation:

Once you have gathered all of the necessary documents, you can start your claim here. After submitting, you can track your claim progress.

What does travel insurance cover and not cover?

Insurance policies vary depending on which state you live in, but here are some examples of what might be covered:

  • Your trip is cancelled or cut short out of your control
  • You have unexpected medical costs
  • Your flight is delayed by more than 6 hours
  • Your baggage gets lost in transit

For a complete overview of what is and is not covered, please be sure to read your certificate of insurance (COI) carefully before and after your purchase. Your COI can be viewed before purchase in the app by clicking on “View Details” and will also be sent to your email after booking your trip.

How do I buy travel insurance and how much does it cost?

You can buy travel insurance directly in the app when booking a flight! Before you finalize and book your trip, you will have the option to add travel insurance on to your booking. The cost of travel insurance varies depending on the cost of the trip, but the price will always be displayed in the app before purchase.

If you'd like to add travel insurance, be sure to add it before swiping to pay, as it can only be added to your trip at the time of payment.

Good to know

  • Please note that travel insurance cannot be purchased over the phone or email but when available, you can add travel insurance to your booking before completing the purchase in the app. Unfortunately, we cannot add insurance to your booking once the booking has been completed. 
  • Travel insurance should be purchased for each individual traveler as one insurance policy does not cover everyone traveling in a group. When booking in the app, you will be given the option to add insurance for each traveler on that trip. 
  • Please note that Trip Protection is a different product from Hopper's Refundable Ticket Plan. For more information, click here.
  • For any questions or claims related to your insurance, please reach out to AON. 
  • Upgrades to enhanced coverage is not possible at this time.

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Hopper's Refundable Ticket Plan

Flexible Dates Plan

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