Refunding a ticket is always at the discretion of the airline. Your confirmation email will list whether your booking is refundable under "cancellations" at the bottom of the receipt.
If you are cancelling due to death or illness, we may be able to apply for a goodwill refund with the airline.
🛑 If you made your booking within the past 24 hours, you might still be eligible to cancel your booking without penalty for a full refund. Click here for information about same-day cancellation in the app.