If you've entered your traveler name incorrectly for your booking, it cannot be resolved by editing your name in the app. Please contact Hopper support with a copy of your official travel document so we can contact the airline. If authorized by the airline, we should be able to process a name correction for you.
🛑 If you made your booking within the past 24 hours, you might still be eligible to cancel your booking without penalty. This way, you can re-book with the correct name without having to pay any potential airline fees. Click here for information about same-day cancellation in the app. Please note that we will not process name corrections for bookings that are eligible for free cancellation.
Good to know
- If your departure is within 24 hours, we cannot process a name correction. Please contact the airline directly.
- Name correction/transfer policies vary by airline and are not always be possible.
- If your itinerary includes multiple airlines, name corrections will most likely not be permitted at all.
- The airline may charge a fee to process the name correction.
- If you're flying with a low cost carrier, you will need to contact them directly.