Before booking your flight

Add special assistance directly to the passenger's information under "Edit Traveler."

After booking your flight

Contact our support team directly from your trip in the app to request assistance to be added to your booking. 

Good to know

When contacting our support team to add a request, be sure to specify one of types of assistance required below:

  • Wheelchair - Immobile
  • Wheelchair - Cannot climb stairs
  • Wheelchair - Can climb stairs
  • Blind
  • Deaf

You may also be interested in

How to Edit Travelers in the App

How to Manage Your Booking on the Airline's Website

Seat Selection


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