Before booking your flight
Add special assistance directly to the passenger's information under "Edit Traveler."
After booking your flight
Contact our support team directly from your trip in the app to request assistance to be added to your booking.
Good to know
When contacting our support team to add a request, be sure to specify one of types of assistance required below:
- Wheelchair - Immobile
- Wheelchair - Cannot climb stairs
- Wheelchair - Can climb stairs