Sometimes when you attempt to book a flight in the app, the airline will place the credit card authorization for the purchase before the booking has been confirmed and processed. In the off-chance that a booking is unsuccessful and cannot be confirmed by the airline, the authorization will be removed from your account within a few business days.

If your booking is showing as "Pending," please be sure to check your email, as it's likely that our Account Security team needs to verify the cardholder before confirming the booking and completing the transaction. 

Good to know

  • If you have booked multiple passengers on a booking, the airline will often place individual charges for each ticket issued.

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