⚠️We are currently experiencing a high volume of customers contacting us in regards to the latest updates to travel advisories about the coronavirus and we are prioritizing all requests by departure date. If you are not due to travel within the next 72 hours, we recommend that you wait before contacting us.

Contact us right from your trip in the app!

Select your trip in the app and make a request directly from the bottom of your trip details! Please note that it may take a couple of days for one of our bunnies to get back to you and we thank you for your patience. 

If you need help with using the app before booking a trip, check out our articles right here in our help center for the answers to many common questions. 

Good to know

  • If you are flying with a low-cost carrier, you'll need to contact them directly to manage your booking.
  • You can often manage your booking directly with the airline you're flying with.
  • For any questions or claims related to your insurance, please click here.

You may also be interested in

Travel Alert: Coronavirus (COVID-19)

How to Manage Your Booking on the Airline's Website

Flight Check-In

Same-Day Cancellation in the App

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