Chat with us!

Have a question about your booking? Our support team is here to help 24/7.  If you have an existing booking, you can get immediate assistance by chatting with us directly in your app! 

  • Open your trips tab in the app and select the booking you are inquiring about. From here, select "Contact Us" and someone should be with you shortly! 
  • For security purposes, please contact us directly from your booking in the app, as your booking information will be automatically linked to the chat.
  • 🛑 Be sure to update your Hopper app to access this feature. 

Good to know

  • If you don't yet have a booking with us, you can find the answer to many common questions right here in our Help Center
  • If you are flying with a low cost carrier, you'll need to contact them directly to manage your booking.
  • You can often manage your booking directly with the airline you're flying with.
  • For any questions or claims related to your insurance, please click here.


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