You can easily file a claim through Aon’s online portal--it takes less than 10 minutes! Before you start, be sure to take a look at what you need and gather all necessary documentation:

Once you have gathered all of the necessary documents, you can start your claim here. After submitting, you can track your claim progress.

Good to know

  • For a complete overview of your policy, including start and end dates, please be sure to read your Certificate of Insurance (COI) carefully. Your COI will be sent to your email after booking your trip.  
  • For any questions related to your travel insurance claim before, after, or during the filing process, please contact AON directly. They are available to support you 24/7 online or via telephone at 1-800-722-5672.  
  • Please note that Hopper cannot legally advise on your insurance coverage or claim approval.
  • Please note that Trip Protection is a different product Hopper's Cancel For Any Reason Protection (CFAR). For more information about CFAR, click here.

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