The health and safety of our guests and travellers is of the utmost importance. In light of a new strain of corona virus originating in Wuhan, China, travel restrictions have been implemented by airlines for inbound travel to and from mainland China that may cause interruptions to your travel plans.
Current travel alerts should be updated on the website of the airline you're flying with. If you can confirm that your flight has been cancelled and the airline cannot assist in re-booking or refunding your flight, please reach out to our customer support team in the app and a member of our team will be able to assist you with alternative arrangements. You can contact the customer support team in the Hopper app by opening your trip in the app, and selecting "Contact Support." Our support bot RoboBear will help get you started and then put you in touch with an agent.
Hopper continues to monitor the situation closely to ensure the safety of all travellers.
We urge all travellers to take the necessary precautionary measures to support their health, and heed the advice of health authorities.