Sometimes it can take some extra time to complete a booking, so it's marked as "Pending." The airline may need some time to confirm the itinerary on their end or Hopper's Account Security team may need to confirm the validity of the cardholder. For more information about cardholder verification process, click here.

Once your booking is confirmed, you should see a confirmation email sent to the email address associated with your Hopper account and your booking will show as "Confirmed" in the app. 

Good to know

Sometimes when you attempt to book a flight in the app, the airline will place the credit card authorization for the purchase before the booking has been confirmed and processed. In the off-chance that a booking is unsuccessful and cannot be confirmed by the airline, the pending authorization charge will be removed from your account within a few business days.

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