Depending on the reservation, payment may be due up front in the app or at the hotel directly. Be sure to review your booking details for more details before swiping to pay.

For some bookings, you will be charged a small fee at the time the booking is made and the remainder of the reservation fee will be paid directly to the hotel at a later time. The amount you pay at the time of booking will confirm your reservation, while providing you the flexibility to pay the balance at a later time. Please note that the payment schedule will be at the hotel's discretion and they may process the remaining payment any time after the booking is made. For more information about when the full amount will be charged, please feel free to reach out to our support team directly from your booking in the app or contact the hotel directly.

Good to know

  • It can sometimes take the hotel a few days after purchase to recognize your reservation in their system.
  • The hotel will usually require you to place a credit card on file to cover any possible incidentals.
  • Some hotels may charge additional fees that you will pay when you check in, but we will always notify you if a hotel charges an extra fee on the confirmation screen before confirming the booking. 

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