What is Price Freeze?
Never miss out on a flight deal again with Hopper’s Price Freeze feature! Simply pay a small fee to freeze the price on Hopper for a short window (1 - 14 days) so that you can come back to book it at a more convenient time. If the price of your frozen flight increases, you'll pay the frozen price. If the price goes down, you'll pay the lower price!
How do I buy a Price Freeze?
When available, you’ll be offered a Price Freeze both after you’ve selected your itinerary and also just before swiping to pay. If you decide to opt in, you’ll be able to review the price that you’ve frozen, as well as the total amount to pay at that time. Simply “Swipe to Freeze” and you’ll receive a confirmation email indicating the details of your Price Freeze.
How long can a price be frozen?
You can freeze your price for up to 14 days, depending on variables such as the route, availability, and demand levels.
I don't need my Price Freeze anymore or I made a mistake purchasing a Price Freeze - can I get a refund?
Please note that in the case you don't book your flight before the Price Freeze expiration date, the Price Freeze fee is a nonrefundable purchase. If you decide not to book, the Price Freeze will simply expire at the indicated time and no further action is required. Unfortunately, we are unable to refund accidental Price Freeze purchases.
What is my cap or maximum refund amount?
Your Price Freeze may be subject to a maximum refund amount. Hopper will cover a maximum price difference of the threshold communicated to you for your booking (when applicable). You can find the threshold details for your Price Freeze in your confirmation email under "Price Difference."
Good to know
The frozen price is valid only for the number of passengers indicated at the time of purchasing a Price Freeze.
If you decide not to book, the Price Freeze will simply expire at the indicated time and no further action is required. Please note that the Price Freeze fee is nonrefundable.
Refunds for price differences will be applied automatically at the time of booking or processed via PayPal.
Please note that Hopper takes flight availability into account. If Price Freeze is not available for your itinerary, the flight may be at risk of selling out. In these cases, it is recommended to book. In instances where something goes wrong and your frozen flight has no more availability, we will find you a reasonable alternative and reimburse you the difference up to your maximum refund amount.
Terms and Conditions can be viewed here.