If you're looking for some flexibility to cancel your booking because you can no longer travel, you may want to add Hopper's Instant Travel Refund Promise plan to your trip!

What is covered under the Instant Travel Refund Promise?

With Hopper’s Instant Travel Refund Promise, you can cancel your flight for any reason up to 24 hours prior to your scheduled departure and you’ll get a future travel credit from the airline worth 100% of your original ticket cost. Hopper will cover any rebooking fees charged by the airline.

In the case that a future travel credit isn't available from the airline, Hopper will issue a refund for the amount covered under your plan.

How do I cancel?

Canceling is easy! To get started, open the Hopper app and tap on your trip. On the bottom of your trip summary, tap on “Cancel my booking” and follow the steps to cancel your trip.

How are refunds processed?

Depending on your booking, refunds are processed back to you original form of payment or via PayPal. Refunds usually take three (3) to five (5) business days to process. Don’t have a PayPal account? Set one up in minutes by visiting PayPal.com. It’s fast and free!

Good to know

  • All credits or refunds are subject to the terms and conditions of your plan.

  • The plan cost varies depending on the trip that you're booking, but pricing will always be displayed before completing your purchase in the app.

  • Please note that the plan cost is non-refundable, even in the case that you cancel your trip for a full refund within the free cancellation window.

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