Billing and Payments

Refunds, Travel Insurance, Invoices, Unexpected Charges, etc.

26 articles in this collection
Written by Hopper Support

Paying for Your Booking

Card Declines

Written by Hopper Support
Updated over a week ago

Price Freeze

Written by Hopper Support
Updated over a week ago

Help! I'm getting an error while trying to use my Price Freeze!

Written by Hopper Support
Updated over a week ago

Price Drop Guarantee

Ready to book but afraid to miss a better price in the future? Price Drop Guarantee has you covered!

Written by Hopper Support
Updated over a week ago

Can I split payment between 2 cards?

Written by Hopper Support
Updated over a week ago

I'm having trouble adding a payment method

Written by Hopper Support
Updated over a week ago

Payment and Cardholder Verification

Written by Hopper Support
Updated over a week ago

Can I change my payment method?

Written by Hopper Support
Updated over a week ago

What currency will I be billed in?

Written by Hopper Support
Updated over a week ago

How to change the display currency in the app

Written by Hopper Support
Updated over a week ago

Carrot Cash

Written by Hopper Support
Updated over a week ago

Invoices

Written by Hopper Support
Updated over a week ago

Questions about Refunds

Refunds

Written by Hopper Support
Updated over a week ago

Refund Processing Times

Written by Hopper Support
Updated over a week ago

Accidental Duplicate Bookings

Making two equal reservations for the same person

Written by Hopper Support
Updated over a week ago

Low-Cost Carrier Refunds

Spirit, Frontier, Norwegian Air, Allegiant, Ryan Air, etc.

Written by Hopper Support
Updated over a week ago

How to apply for a refund with American Airlines

Written by Hopper Support
Updated over a week ago

How to apply for a refund with United Airlines

Written by Hopper Support
Updated over a week ago

Questions about Charges and Fees

I think I may have been double-charged!

Written by Hopper Support
Updated over a week ago

Why was I charged $1 by Hopper?

Written by Hopper Support
Updated over a week ago

Why was I charged $5 by Hopper?

Written by Hopper Support
Updated over a week ago

Why haven't I been charged for my booking?

Written by Hopper Support
Updated over a week ago

I was charged but I don't have a confirmed booking

Written by Hopper Support
Updated over a week ago

Additional Airline Fees

Written by Hopper Support
Updated over a week ago

Airport Taxes

Written by Hopper Support
Updated over a week ago

Foreign Transaction Fees

Written by Hopper Support
Updated over a week ago