Can I cancel my Hotel Price Freeze?

To cancel a Hotel Price Freeze

If you decide not to book a hotel room after freezing the price, you can wait until the end of the Price Freeze duration and the Price Freeze will automatically expire. The service fee you paid to freeze the price is non-refundable and can’t be returned. 

To cancel a room you booked using a Hotel Price Freeze

Your eligibility to cancel a hotel room always depends on the hotel’s cancelation policy. If you cancel your booking, the non-refundable service fee you paid to freeze the price won’t be returned.